Thursday, 30 June 2011

Insurace claim

Lesson No1 if you want anything done quickly email someone in New Zealand.

As most of you will know my boat was damaged whilst being shipped. I originally emailed Oceanbridge in NZ about this and as ever got a immediate email back. I was asked to contact Atlantic Pacific in the UK, well do you think I've had a response yet? Well 3 weeks have been and gone and not a peep. So I'll email NZ to see if they can help. Yep you guessed it, an immediate response even though the individual I emailed was on holiday. All the information I needed to move forward was there, even a CC hurry up to the Atlantic Pacific UK to contact me ( which they still haven't done ).

So if anyone's at all worried about the long distance communication involved in getting a 3.7 imported, I wouldn't worry. In my experience everything's dealt with in a very timely manner. And far better than you get in the UK.

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